CHICAGO | SEPTEMBER 19-20, 2023

FAQs

See our most frequently asked questions and get the answers you need.

Event Overview & Registration

What are the Groundbreak 2023 conference dates?

Groundbreak will be held on September 19-20, 2023. Preconference activities, including Procore Workshops, will be held on September 18, 2023.

Where will Groundbreak 2023 be held?

We plan to host Groundbreak 2023 in person at McCormick Place Convention Center in Chicago, IL.

I’ve purchased a Full Conference Pass and can no longer attend. What is the cancellation and refund policy?

Our cancellation policy provides flexibility in case your plans change.

All cancellation requests must be submitted to groundbreak@procore.com via email. The deadline to receive a full refund is August 31, 2023, 11:59pm (PST). No refunds will be issued for cancellation requests received after August 31, 2023.

How do I transfer my Full Conference Pass to another colleague?

To transfer your Full Conference Pass, please:

  1. Access your registration confirmation email and click on the “Manage Registration Details” link.
  2. Proceed by clicking on “Transfer Registration.”
  3. Enter the email address, first name, and last name of the new registrant.
  4. Click on the “Transfer Registration” button to confirm the transfer.
  5. Once submitted, the previous and the new registrant will receive a confirmation email about the transferred ticket.

Can I still attend Groundbreak?

Groundbreak registration is closed. If you do not have a ticket but still want to catch the action, you can livestream the opening day keynote and select recorded sessions by registering for Groundbreak Live.

Is there an age restriction to attend Groundbreak?

You must be at least 18 years of age to attend Groundbreak. You must be at least 21 years old to attend the Groundbreak Bash (offsite).

What is the common language spoken at Groundbreak?

The official language of the conference is English. All keynotes, breakout sessions, and product theater sessions in the Expo Hall will be presented in English.

Hotel & Travel

What are the official Groundbreak 2023 hotels?

Please view our Travel page for the list of hotels that we have contracted rooms with at a discounted rate. 

*Important Advisory:
It has come to our attention that unauthorized third party companies have presented themselves as hotel booking agencies for Groundbreak 2023 and have attempted to contact conference exhibitors and attendees to make hotel reservations using their services. Please note: OnPeak is our sole hotel booking agency partner for this year’s conference. Neither Procore nor the hotels listed on our conference website has a relationship with any of these companies outside of OnPeak. No other housing company nor travel agency is authorized to place hotel reservations on behalf of Procore. Reservations made through any other agency outside of OnPeak cannot be guaranteed and may result in additional charges, incorrect hotel placement, or inflated room rates for other conference participants. Please refer to the hotels listed on our conference website and use our OnPeak reservation service to avoid any confusion or additional charges. Procore cannot guarantee room rates or availability provided by any of these outside housing agencies. 

If you are notified by one of these agencies or if you have any questions, please do not hesitate to contact us at groundbreak@procore.com. In order to provide and maintain a high quality experience and obtain the best possible rates, we encourage all conference attendees to book within the hotel blocks listed on our conference website using our OnPeak reservation service.

How can I reserve a hotel room?

Please view our Travel page for the list of hotels that we have contracted rooms with at a discounted rate. 

On the Travel Page, under the “Hotels” section, click on the hotel of your choice. You will then be directed to the OnPeak hotel reservation system to select your booking dates and complete the reservation process.

For assistance with booking or modifying your reservation, please contact the OnPeak Support team by email at groundbreak@onpeak.com. You may also call the OnPeak Support line at (800) 355-8093 between 8:00 AM and 4:30 PM, Monday - Friday Central Time, USA. 

*Important Advisory:
It has come to our attention that unauthorized third party companies have presented themselves as hotel booking agencies for Groundbreak 2023 and have attempted to contact conference exhibitors and attendees to make hotel reservations using their services. Please note: OnPeak is our sole hotel booking agency partner for this year’s conference. Neither Procore nor the hotels listed on our conference website has a relationship with any of these companies outside of OnPeak. No other housing company nor travel agency is authorized to place hotel reservations on behalf of Procore. Reservations made through any other agency outside of OnPeak cannot be guaranteed and may result in additional charges, incorrect hotel placement, or inflated room rates for other conference participants. Please refer to the hotels listed on our conference website and use our OnPeak reservation service to avoid any confusion or additional charges. Procore cannot guarantee room rates or availability provided by any of these outside housing agencies. 

If you are notified by one of these agencies or if you have any questions, please do not hesitate to contact us at groundbreak@procore.com. In order to provide and maintain a high quality experience and obtain the best possible rates, we encourage all conference attendees to book within the hotel blocks listed on our conference website using our OnPeak reservation service.

I need assistance booking my hotel room in the OnPeak reservation system. Who can I contact?

For assistance, you may refer to the OnPeak Help page , email the OnPeak Support team or call the OnPeak Support line.

OnPeak Support Email: groundbreak@onpeak.com

OnPeak Support Phone Line: 
(800) 355-8093 between 8:00 AM and 4:30 PM, Monday - Friday Central Time, USA.

What day should I plan to arrive at the conference?

Please view our Agenda page for the day-by-day overview. 

If you registered for a preconference activity, like Procore Workshops held on September 18, we suggest traveling and arriving the evening of September 17. 

If you are not participating in a preconference activity, but are planning to attend the entire conference, we suggest arriving the afternoon of September 18, to ensure you’re able to check-in and participate in our opening networking event. Keynotes and breakout sessions will begin the morning of September 19.

What is the closest airport?

There are two airports to choose from in Chicago: 

Chicago O’Hare
10000 W Balmoral Ave, Chicago, IL 60666
Approximately 20 miles to the McCormick Place Convention Center.

Chicago Midway (MDW) 
5700 S Cicero Ave, Chicago, IL 60638 
Approximately 10 miles to the McCormick Place Convention Center.

Are event shuttles or transportation services provided?

Transportation services will not be provided at Groundbreak. Both Chicago O’Hare and Midway airports have public transportation options and taxi services available. Visit the airport websites to plan your travel to and from the airport. 

Additionally, the official Groundbreak hotels are located close to the McCormick Convention Center, which makes a quick walk the most convenient mode of transportation in the area.

Can I request a visa invitation letter?

Procore will not sponsor visas for Groundbreak attendees. All attendees are responsible for obtaining any visas, sponsorships, or other required documentation.

Health & Safety

What precautions is Procore taking to ensure Groundbreak will be a safe event?

The health and safety of all Groundbreak participants is of utmost importance to Procore. We will be taking necessary precautions and abiding by all applicable local, state, and federal safety measures and requirements. See McCormick Place policies and the City of Chicago policies for more information. 

All Groundbreak participants are expected to follow reasonable and common safety practices when visiting a metropolitan center.

Agenda & Sessions

When will session information be available?

Our detailed conference agenda can be found here.

When will session registration open?

Session registration is now open. All Groundbreak ticket holders should have been notified via email and received a  personalized link to build their custom agenda. Session registration will be handled on a first-come, first-served basis. Some sessions will reach capacity prior to the event. We recommend selecting your sessions as soon as session registration opens.

Will keynotes and sessions be translated in other languages?

All keynotes and sessions will be presented in English. Translations will not be available.

Will keynotes and sessions be recorded and available on-demand?

The opening keynote and select breakout sessions will be recorded for on-demand access.

Do I have to select my sessions in advance, or can I decide once I’m at the event?

Session registration will be handled on a first-come, first-served basis. Some sessions will reach capacity prior to the event. Those who registered for the sessions will be given priority access to the session; those who did not register will only be permitted into the session if space allows. We recommend selecting your sessions as soon as session registration opens.

Preconference - Procore Workshops

When will Procore Workshops be held?

Procore Workshops are an add-on preconference activity that will be held the day before Groundbreak, on September 18, 2023.

Where will Procore Workshops be held?

Procore Workshops will be held at the McCormick Place Convention Center in Chicago.

When can I register for sessions for my Workshop track?

Session registration for Procore Workshops will be available in late June. Those who registered for the Full Conference + Workshop Pass will be notified via email once session registration opens.

Groundbreak Live

What is Groundbreak Live?

Groundbreak Live is a virtual option to watch the Opening Day Keynote livestream, and select on-demand breakout sessions.

How much does Groundbreak Live cost?

Groundbreak Live is free. Register here.

How can I register for Groundbreak Live?

Visit the registration page to register for Groundbreak Live.

What sessions will be available to view virtually?

The following sessions will be available for next-day viewing:

  • Leveraging Submittal Management: Best Practices & Custom Analytic Dashboards
  • Connecting ESG with Project Controls in a Changing Environment
  • Best Practices for Creating Community for Women in Construction
  • Building the Future: Digital Transformation for Civil & Infrastructure General Contractors
  • Navigating Supply Chain Woes: Achieving Efficient & Innovative Resource Distribution
  • Unlock the Value of Procore Data
  • Medical Technology Owner – Leveraging Financial Tools & Analytics for Global Construction
  • Expanding Procore Usage: Lessons Learned from Kelso-Burnett and Bulley Andrews
  • How To Find Partners and Win Work with the Procore Construction Network
  • Moving from Awareness to Action: Addressing Mental Health in Construction
  • Leveraging Enhanced Reporting, Analytics, and Insights for Optimal Project Outcomes
  • Developing a Continuous Improvement Culture
  • How to Manage Project Records Between Owners and Contractors
  • Using Procore to Develop and Deliver a Billion-Dollar Pipeline
  • Activity-Based Costing and WBS: Implementation and Benefits
  • Creating Impactful Shared Value Through the Power of Data
  • The Workforce of Tomorrow: Attracting the Next Generation of Construction
  • Procore Platform: Unlock the Full Potential of Your Construction Data with Integrated Modules and Tools
  • Procore In The Field: How to Leverage Procore’s Mobile App to Make Your Job Easier
  • The Digital Revolution in LATAM: Leveraging Procore to Help Build Better and Smarter
  • There has to be a Better Pay: Best practices for implementing a construction payment process
  • Predictions. Automations, and Guidance: Oh My! A conversation about the practicality of Artificial Intelligence and its role in Construction

When does the Opening Day Keynote livestream begin?

To view the Opening Day Keynote, register, then tune in on September 19 at  9:00 a.m. CT.

Will the sessions be available on-demand?

Yes, even if you miss the livestreamed keynote, all sessions will remain available as on-demand recordings you can revisit at your own pace.

Groundbreak Bash

When is the Groundbreak Bash?

The Groundbreak Bash will be held at 7 p.m. on Wednesday, September 20.

Where will the Bash be held?

The Groundbreak Bash will be held at the United Center, located at 1901 W Madison St, Chicago, IL.

Will transportation be provided to the Bash?

Yes, shuttles will be provided to Groundbreak registrants attending the Bash. Shuttles will run to and from Groundbreak partner hotels to the United Center.

Will food be served at the Bash?

Yes, food and drinks will be included at the Groundbreak Bash.

Who can attend the Bash?

All full conference attendees and Bash Guest ticket holders age 21 years and older are encouraged to join us!

Can I still buy a Guest Pass to the Bash at the door?

Bash Guest Passes will not be available for purchase onsite. All Guest Passes must be purchased in advance at procore.com/groundbreak/registration.

What can I bring to the Bash?

All Bash attendees must wear their conference badge – this is your ticket to the event. Remember to leave our bags and personal belongings in the hotel room.

Exhibit Information

My company is an event sponsor. Where can I access exhibit details?

Exhibit details, including upcoming deadlines and booth information can be accessed in the Exhibit Resource Center (Launching May 16).

Please contact our Sponsorship Manager if you need assistance accessing the Exhibit Resource Center at exhibitgbk@procore.com.

What are the exhibit hours?

Please view our Agenda page for the day-by-day overview, which includes our dedicated exhibit hours.

My company is interested in becoming a sponsor, who can I talk to?

Visit the Sponsors page to check out the available sponsorship opportunities.

Please contact our Sponsorship Manager for further information at​​​​​​​ exhibitgbk@procore.com.

Misc.

Can I watch sessions from the past Groundbreak?

Yes! Visit the 2022 On-Demand page to access the opening keynote and 15+ sessions from the 2022 event.

What is the Groundbreak Code of Conduct?

Our Expectations:

Procore is dedicated to providing an engaging and inclusive event for all Groundbreak participants. All attendees, speakers, sponsors, partners, vendors, and Procore staff (“participants”) are required to comply with our Groundbreak Code of Conduct. By attending Groundbreak, you are agreeing to abide by this Code of Conduct.

We expect all Groundbreak participants to be respectful, act professionally, and to interact and communicate in ways that are appropriate for a professional audience from diverse backgrounds. Procore will not tolerate any harassing or abusive behavior towards any participant—including, but not limited to, uninvited or unwelcome physical contact or attention or insults, jokes, or content that is obscene or denigrates a person based on gender, gender identity, age, sexual orientation, disability, physical appearance, race, national origin, religion, or political affiliation. Further, the use of fraudulent, deceptive, or misleading content and/or engagement in illegal activity is prohibited.

If in doubt, please be professional and mindful of the information that you choose to share with other participants. Please report any concerning content or behavior to groundbreak@procore.com. If you notify us of an individual who you believe is acting in a manner which violates our Code of Conduct, we will take your concern seriously, but any action that we may or may not take will be at our sole discretion.

Again, we ask all participants to help us create an engaging, safe, and supportive environment. We look forward to your attendance.

How can I submit an entry for the Groundbreaker Awards?

The Groundbreak Awards submission period is now closed. Visit the Groundbreaker Awards page for additional information.

Where should I send a media inquiry?

For press and news inquiries, session access, or interview requests, please email press@procore.com.

What if I have more questions?

If you have additional questions, please email groundbreak@procore.com.

HEAR FROM PAST ATTENDEES

“Groundbreak brings real experience and expertise to the surface.”

Richard Bernot

Advanced Cable Solutions, Inc.

Groundbreak attendees having a conversation